親愛的用戶：

        今天上午11點左右發現香港三區云服務器存儲集群異常導致所有三區雲計算用戶業務受影響，經過工程師緊急排查,故障已于中午13點前排除。目前測試所有業務已經恢復正常，如果還有問題請及時提交工單或者聯係我們客服。白鲨雲承諾由於白鲨雲故障導致產品無法正常使用，我們將提供100倍的故障時長來彌補您的損失以及表達我們的歉意。本次故障的200小時的補償已經補償完畢，所有香港三區云服務器到期時間已全部延長200小時。再次為本次故障給大家帶來的不便表示歉意，我們也將舉一反三，避免相同的故障再次出現。同時也預祝大家2022年新年快樂，萬事如意！

Dear users:

         At about 11 o'clock this morning, it was discovered that the cloud server storage cluster in Hong Kong's three districts was abnormal and the business of all three districts' cloud computing users was affected. After an emergency investigation by engineers, the business was resumed before 13:00. At present, all businesses in the test have returned to normal. If there are still problems, please submit a work order in time. Baisha Cloud promises that the product cannot be used normally due to the failure of Baisha Cloud. We will provide 100 times the failure time to make up for our apologies. The 200-hour compensation for this failure has been completed, and the expiration time of all Hong Kong three-zone cloud servers has been extended by 200 hours. Once again, we apologize for the inconvenience caused by this failure, and we will also draw inferences from one another to avoid the same failure from appearing again. At the same time, I wish you all a happy new year 2022 and all the best!